Privacy Policy

Winco respects individual privacy and values the confidence of its customers, employees, vendors, consumers, business partners and others. Winco strives to collect, store, process and distribute Personal information in a manner consistent with the laws of the countries in which it does business, and has a tradition of upholding the highest ethical standards in its business practices. Winco participates in and abides by the EU-U.S. Privacy Shield and U.S.-Swiss Safe Harbor Frameworks developed by the U.S. Department of Commerce and the European Commission. This Data Protection and Privacy Policy (the “Policy”) sets forth the privacy principles that Winco follows with respect to Personal information transferred to Winco from anywhere in the world, including transfers from the European Economic Area (EEA) (which includes the twenty-eight member states of the European Union (EU) plus Iceland, Liechtenstein and Norway).

Privacy Shield and Safe Harbor

The United States Department of Commerce and the European Commission have agreed on a set of data protection principles to enable U.S. companies to satisfy the requirement under EU law that adequate protection be given to Personal information transferred from the EU to the United States (EU-U.S. Privacy Shield Framework). The United States Department of Commerce and the Federal Data Protection and Information Commissioner (FDPIC) of Switzerland have agreed on a similar set of principles to enable U.S. companies to satisfy the requirement under Swiss law that adequate protection be given to personal information transferred from Switzerland to the United States (U.S.-Swiss Safe Harbor Framework). To learn more about the Privacy Shield and Safe Harbor programs, and to view Winco’s certifications, please visit and

Winco has a Global Data Protection Officer who assists in ensuring compliance with this Policy and data security issues. Winco educates its employees concerning compliance with this Policy and has self-assessment procedures in place to assure compliance. Winco’s Corporate Legal Team are available to any of its valued employees, customers, vendors, business partners or others who may have questions concerning this Policy or data security practices. Relevant contact information is provided herein. Winco is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission with respect to the Privacy Shield and Safe Harbor Frameworks.


This Policy applies to all Personal information received by Winco in any format including electronic, paper or verbal. Winco collects, stores and processes Personal information concerning current and former employees, as well as applicants for employment through its Internet websites, its intranet site, electronic mail and manually. Winco will not sell or share this information with third parties in ways different than what is disclosed in this Policy. On a global basis, Winco will establish and maintain business procedures that are consistent with this Policy. Notwithstanding the foregoing, Winco has separate policies governing the processing of employee personal data and external personal data in those countries that are members of the EU. These policies are consistent with EU data protection law.

Winco collects, stores, and processes Personal information from current and past employees and applicants for employment, such as name, contact information, government identifier, financial account information, and family information. This information is maintained at the Corporate HQ level by Winco and its authorized agents, depending on the level of the position as well as the local office of the employee or applicant. Winco collects Personal information for employment related purposes and legitimate human resource business reasons such as personnel and job candidate administration and assessment, recruitment and staffing; payroll administration; absence monitoring; training and development; management planning; appraisal and promotion; union negotiation; production and publication of company address books and telephone and e-mail directories; managing email and other communication systems; production of employee Identity cards; monitoring the use of company resources; information to contact close relatives in case of emergency; filling employment positions; administration and operations of its benefit and compensation programs; meeting governmental reporting requirements; security, health and safety management; performance management; company network access; managing and administering the Ethics HelpLine; facilitating workplace communications; workforce analytics, and authentication. Winco does not request or gather information regarding political opinions, religion, philosophy or sexual preference. To the extent Winco maintains information on trade union membership, medical health, race or ethnicity, Winco will protect, secure and process that information in a manner consistent with this Policy and applicable law.

Winco also collects, stores, and processes Personal information from prospective customers, consumers, vendors, professional advisers and consultants, distributors, dealers, suppliers business partners and others, such as name, contact information, assist in the administration of employee benefit and compensation programs, and financial or other payment information. This information may be maintained at its corporate offices in Lodi, New Jersey or at other Winco facilities, and its authorized agents, consistent with local legislation. Winco collects this Personal information for, among other things, legitimate business reasons such as processing and fulfilling orders; customer service; the provision of services or products to IR, product, warranty and claims administration; meeting governmental reporting and records requirements; maintenance of accurate accounts payable and receivable records; marketing; internal marketing research; safety and performance management; financial and sales data; and contact information. All Personal information collected by Winco will be used for legitimate business purposes consistent with this Policy.

Winco may process and disclose Personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which an Winco business is acquired by or merged with another business, or sells, liquidates, or transfers all or a portion of its assets.

Winco also may process or disclose Personal information as is reasonably necessary or legally required on important public interest grounds, to respond to lawful requests by public authorities (including to meet national security or law enforcement requests), to meet governmental reporting or records requirements, or for the establishment, exercise or defense of legal claims by Winco or other companies within its corporate group.


For purposes of this Policy, the following definitions shall apply:

“Agent” means any third party that processes Personal information provided by Winco to perform tasks on behalf of or at the instruction of Winco.

“Winco” means DWL International Trading LLC, its subsidiaries, divisions, groups, and brands.

“Personal information” means any information or set of information that identifies or could be used by or on behalf of Winco to identify an individual. Personal information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public Personal information.

“Sensitive Personal information” means Personal information that reveals race, ethnic origin, trade union membership, political opinions, or religious or philosophical beliefs, that concerns health or sex life, or that contains criminal records. In addition, Winco will treat as Sensitive Personal information any Personal information received from a third party where that third party treats and identifies the Personal information as sensitive.

Privacy Principles

Winco commits to subject the Personal information covered by this policy to the following principles:

(1)  NOTICE: Where Winco collects Personal information directly from individuals, it will inform them about the purposes for which it collects, stores and processes Personal information about them, the types of non-Agent third parties to which Winco discloses that information, and the choices and means, if any, Winco offers individuals for limiting the use and disclosure of their Personal information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal information to Winco, or as soon as practicable thereafter, and in any event before Winco uses the information for a purpose other than that for which it was originally collected.

(2)  CHOICE: Winco will offer individuals the opportunity to choose (opt-out) whether their Personal information is (a) to be disclosed to a non-Agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.

For Sensitive Personal information, Winco will give individuals the opportunity to affirmatively and explicitly consent (opt-in) to the disclosure of the information to a non-Agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.

Winco will provide individuals with reasonable mechanisms to exercise their choices should requisite circumstances arise.

(3)  DATA INTEGRITY AND PURPOSE LIMITATION: Winco will use Personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Winco will take reasonable steps to ensure that Personal information is relevant to its intended use, accurate, complete and current.

(4)  ACCOUNTABILITY FOR ONWARD TRANSFER: Winco uses third-party Agents to assist us in accomplishing the purposes described in this Policy, for example to support our customers, perform technical operations, and store and transmit data. Winco will confirm that any third party to which it discloses Personal information will appropriately safeguard the privacy of that Personal information. Examples of appropriate privacy safeguards include: a contract obligating the third party to provide at least the same level of protection as is required by the relevant privacy principles, the third party being subject to EU data protection law, Privacy Shield certification by the third party, or the third party being subject to another European Commission adequacy finding (e.g., companies located in Switzerland). Where Winco has knowledge that a third party is using or disclosing Personal information in a manner contrary to this Policy, Winco will take reasonable steps to prevent or stop the use or disclosure. Winco holds third parties to which it discloses Personal information accountable for maintaining the trust our employees and customers place in the company. Winco may remain liable under the Privacy Shield Principles if any Agent processes Personal information in a manner inconsistent with the Privacy Shield Principles, unless Winco first demonstrates that it is not responsible for the event giving rise to the damage.

(5)  ACCESS AND CORRECTION: Upon request, Winco will grant individuals reasonable access to Personal information that it holds about them. In addition, Winco will take reasonable steps to permit individuals to correct, amend or delete information that is demonstrated to be inaccurate or incomplete. Any employees that desire to review or update their Personal information can do so by contacting their local Human Resources Representative.

(6)  SECURITY: Winco will take reasonable precautions to protect Personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. Winco protects data in many ways. Physical security is designed to prevent unauthorized access to database equipment and hard copies of sensitive Personal information. Electronic security measures continuously monitor access to our servers and provide protection from hacking or other unauthorized access from remote locations. This protection includes the use of firewalls, restricted access and encryption technology. Winco limits access to Personal information and data to those persons in Winco’s organization, or as Agents of Winco, that have a specific business purpose for maintaining and processing such Personal information and data. Individuals who have been granted access to Personal information are aware of their responsibilities to protect the security, confidentiality and integrity of that information and have been provided training and instruction on how to do so.

(7)  RECOURSE, ENFORCEMENT, AND LIABILITY: Winco will conduct compliance audits of its relevant privacy practices to verify compliance with this Policy and the relevant privacy principles. Any employee that Winco determines is in violation of this Policy will be subject to disciplinary action up to and including termination of employment.

Dispute Resolution

Any questions or concerns regarding the use or disclosure of Personal information should be directed to the Winco Data Protection and Privacy Office at the address given below. Winco will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal information in accordance with the principles contained in this Policy. For complaints that cannot be resolved between Winco and the complainant, Winco has agreed to participate in the dispute resolution procedures of the panel established by the EU data protection authorities and to cooperate and comply with the Swiss Federal Data Protection and Information Commissioner to resolve disputes pursuant to the relevant privacy principles.  In some circumstances, complainants may be able to appeal these decisions by invoking binding arbitration. All of these dispute resolution mechanisms are free of charge to you.

Internet Privacy

Winco sees the Internet, intranets and the use of other technologies as valuable tools for communicating and interacting with consumers, employees, vendors, business partners and others. Winco recognizes the importance of maintaining the privacy of Personal information collected through websites that it operates. Winco’s sole purpose for operating its websites is to provide information concerning products and services to the public. In general, visitors can reach Winco on the Web without revealing any Personal information. Visitors on the Web may elect to voluntarily provide Personal information via Winco websites but are not required to do so. Winco collects information from visitors to the websites who voluntarily provide Personal information by filling out and submitting online questionnaires concerning feedback on the website, requesting information on products or services, or seeking employment. The Personal information voluntarily provided by website users is contact information limited to the user’s name, home and/or business address, phone numbers and email address. Winco collects this information so it may answer questions and forward requested information. Winco does not sell this information.

Winco may also collect anonymous information concerning website users through the use of “cookies” in order to provide better customer service. “Cookies” are small files that websites place on users’ computers to identify the user and enhance the website experience. Company personnel periodically audit Winco’s commercial websites to determine what cookies are used on each. The cookies used are typically not intrusive and are not typically connected to visitors’ contact or other identifiable information. Visitors may set their browsers to provide notice before they receive a cookie, giving the opportunity to decide whether to accept the cookie. Visitors can also set their browsers to turn off cookies. Visitors can learn how to control or delete cookies used on Winco’s websites by visiting for detailed guidance. If visitors do suppress the website cookies, however, some areas of Winco websites may not function properly.

The table below describes the cookies used on

Session Cookies

We use a session cookie that lasts for the duration of your visit to our site and is used for load balancing.

User data is not linked to any of your contact information.

Persistent Cookies for Site Analytics

Google Analytics – we use this to understand how the site is being used in order to improve the user experience. User data is not linked to any of your contact information.

You can find out more about Google’s position on privacy as regards its analytics service at

Few, if any, of Winco’s websites are directed toward children. Nevertheless, Winco is committed to complying with applicable laws and requirements, such as the United States’ Children’s Online Privacy Protection Act (“COPPA”)

Winco website users have the option to request that Winco not use information previously provided, correct information previously provided, or remove information previously provided to Winco. Those that would like to correct or suppress information they have provided to Winco should forward such inquiries to:

DWL International Trading LLC. 65 Industrial Road, Lodi, NJ 07644, USA.

The inquiries should include the individual’s name, address, and other relevant contact information (phone number, email address). Winco will use all reasonable efforts to honor such requests as quickly as possible.

Winco websites may contain links to other “non-Winco” websites. Winco assumes no responsibility for the content or the privacy policies and practices on those websites. Winco encourages all users to read the privacy statements of those sites; their privacy practices may differ from those of Winco.

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